“Not only does the system help our hotel owners deliver a better guest experience through a host of operational enhancements and efficiencies, it’s designed to lower their overall costs by eliminating the need for costly and difficult-to-maintain on-site hardware. “The rollout of Oracle’s OPERA Cloud represents the next step in Wyndham’s continued digital transformation,” said Scott Strickland, chief information officer at Wyndham Hotels & Resorts. Last September, it launched a new best-in-class customer data platform and prior to that, a fully reimagined mobile app, making it the first to bring mobile check-in and checkout to more than 6,000 economy and midscale hotels.

Wyndham’s selection of OPERA Cloud for its full-service hotels represents the latest in a growing list of newly launched technology initiatives by the company, all of which centre on giving franchisees tools to help provide a competitive advantage amid the ongoing pandemic. The company anticipates approximately 20 percent of its full-service portfolio will adopt the new PMS in the next 12 months with the majority migrating to the system over the next several years. Wyndham is believed to be the first major hotel company to adopt OPERA globallyįull-service hotels coming into the Wyndham portfolio, which include brands like Wyndham Grand®, Ramada® by Wyndham, and Dolce® by Wyndham, will be placed on the new PMS while existing owners have the option of upgrading now or waiting until their existing PMS agreements expire.

The solution is live in a number of Wyndham’s ANZ properties, including in Lorne and Torquay in Victoria, and Wellington, NZ. The decision for the roll out comes following successful pilots at nearly 50 Wyndham hotels over the last nine months. Wyndham Hotels & Resorts, one of the world’s largest hotel franchising companies with over 8,900 hotels across nearly 95 countries, has announced the roll out of the next-gen Oracle Hospitality OPERA Cloud Property Management (PMS) to its full-service hotels.

Opera hotel system